All items are packaged with the utmost care, however in the event that you receive a defective or damaged item, please contact us either at azmemph@hawaii.rr.com or via our toll free number at 1-888-485-1941 Monday through Friday from 8am - 3:30pm Hawaii time.

To exchange an item for a different size or color, please mail item, a copy of the receipt, and a note stating the desired size and/or color to:

                                  Arizona Memorial Museum Association
                                  Attn: Mail Order Dept
                                  1 Arizona Memorial Place
                                  Honolulu HI 96818

Unfortunately, original shipping fees cannot be refunded.